1. Not a Substitute for In‑Person Medical Care

Telehealth evaluations are limited to information shared electronically and do not replace:

• Physical examinations

• Emergency medical treatment

• Urgent care visits

• Hospital services

• Comprehensive primary care

 

Patients should maintain ongoing care with a primary care provider for routine and preventative health needs.

 

2. Limited Diagnostic Capability

Telehealth providers rely on:

• Patient‑reported information

• Visual assessment via video (if applicable)

• Uploaded documents or images

• Available laboratory data

 

Due to these limitations:

• Certain conditions cannot be accurately diagnosed remotely

• Additional labs, imaging, or in‑person evaluation may be required

• Treatment may be declined or deferred if safe care cannot be ensured

 

3. Medication Limitations

Telehealth prescribing laws vary by state. As a result:

• Some medications cannot be prescribed via telehealth in certain jurisdictions

• Some states require an initial in‑person exam

• Controlled substances may be restricted or unavailable

• Compounded medications may be limited based on pharmacy regulations

 

PharmXHealthOne complies with all applicable state and federal prescribing laws.

 

4. Technology & Communication Limitations

Telehealth services may involve risks such as:

• Internet connectivity issues

• Audio or video disruptions

• Technical interruptions

• Delayed communication

• Unauthorized access despite safeguards

 

PharmXHealthOne uses HIPAA‑compliant systems but cannot guarantee absolute cybersecurity.

 

5. Privacy Limitations

While reasonable efforts are made to protect privacy:

• Your device, network, or physical environment may introduce risks

• Patients are responsible for conducting visits in a private, secure setting

 

6. Emergency Situations

Telehealth is not appropriate for emergencies.
If you experience severe or life‑threatening symptoms, seek immediate emergency care.

PharmXHealthOne does not provide emergency medical services via telehealth.

 

7. Local Service & Physical Procedure Limitations

Telehealth cannot be used for:

• Hands‑on physical examinations

• Equipment‑based procedures

• IV therapy outside Florida

• Body contouring or laser treatments

 

Procedures and IV therapies are available only at the Boynton Beach clinic or within a 20‑mile mobile radius.

 

8. Provider Discretion

Providers may:

• Decline treatment if telehealth is insufficient

• Request additional records or labs

• Refer patients to in‑person care

• Discontinue telehealth if safety requires

 

Completion of a consultation does not guarantee prescription approval.

 

9. Patient Responsibility

Patients must:

• Provide accurate medical information

• Upload requested documentation

• Report health changes

• Complete labs and follow‑ups

• Seek in‑person care when advised

 

10. Acceptance of Telehealth Limitations

By using telehealth services, you acknowledge that:

• Telehealth has inherent limitations

• Certain diagnoses and treatments cannot be performed remotely

• Medical decisions are based on available information at the time of evaluation