PHARMXHEALTHONE EMERGENCY DISCLAIMER

Last updated: July 2, 2025

​

PharmXHealthOne is not an emergency medical provider.
Our telehealth and in-clinic services are designed for non-urgent, wellness-focused, and chronic-care support only. PharmXHealthOne does not diagnose, treat, or manage medical emergencies through telehealth, in person, email, or messaging platforms.

 

If you are experiencing a medical emergency, you must seek immediate care.

Call 911 or go to the nearest emergency room or urgent care facility if you experience any of the following:

• Chest pain, pressure, or difficulty breathing

• Signs of a stroke (sudden numbness, weakness, confusion, vision or speech difficulty)

• Loss of consciousness or sudden dizziness

• Severe abdominal pain

• Major trauma or injury

• Uncontrolled bleeding

• Severe allergic reaction (difficulty breathing, swelling, hives)

• Seizures or convulsions

• High fever with severe symptoms

• Any condition requiring immediate medical evaluation

 

PharmXHealthOne cannot provide emergency medical advice or crisis intervention via:

• Telehealth video visits

• Phone calls

• Text messages

• Email communication

• Patient portals

• Social media or third-party messaging

 

Mental Health Crisis

If you are experiencing suicidal thoughts, thoughts of harming yourself or others, or a severe emotional crisis, contact:

• 988 – Suicide & Crisis Lifeline

• Your local emergency services

• The nearest hospital emergency department

 

PharmXHealthOne does not provide emergency psychiatric care.

 

Patient Responsibility

By receiving services from PharmXHealthOne, you acknowledge that:

• Telehealth is not appropriate for emergency conditions

• PharmXHealthOne providers may direct you to in-person or emergency care if necessary

• Delayed emergency treatment may result in serious harm or death

 

Acceptance of Policy

Use of PharmXHealthOne services constitutes acknowledgment and acceptance of this Emergency Disclaimer.